Army Patient Centered Medical Homes

A physician assigned to Madigan Army Medical Center at Joint Base Lewis-McChord.
A physician assigned to Madigan Army Medical Center at Joint Base Lewis-McChord, Washington, examines her patient on Nov. 28, 2020. (U.S. Army/John Wayne Liston)

Patient Centered Medical Homes are Army-run, primary care clinics located off-post in the communities where Army families live. But they offer more than just a convenient location.

Patient Centered Medical Homes are also known as Community Based Medical Homes and they improve the care of patients by offering enhanced access to care and increased Primary Care Manager continuity, and by promoting patient- and family-centered evidence-based health care.

Patient Centered Medical Homes allow providers and patients to take a more proactive approach to health care, with a stronger focus on prevention. The medical home can reduce the percentage of specialty referrals and result in a getting the needed care in one visit. The Patient Centered Medical Home model allows for better coordination of care and improved communication among team members and beneficiaries, while placing emphasis on preventive care and chronic care management, and empowering, patients to participate in their care plan.

How Do I Get Care?

There are multiple ways to receive care in the way that works best for you.

Face to face appointments: You can schedule an appointment for a same day issue or in the future with your PCM. 

Army Medicine Secure Messinging Service: allows you to directly contact your team through the web. Through this service, patients can initiate a web visit consultation, receive preventive care reminders, send a note to the provider’s office, request test results, and ask for prescription renewals. See your Medical Home team to get enrolled in secure messaging.

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