Five years after the Department of Veterans Affairs was rocked by a scandal over appointment delays linked to veterans' deaths, it still struggles with scheduling issues and tracking wait times, a government oversight official told Congress last week. During a hearing July 24 before the House Veterans Affairs Committee, Debra Draper, health care director at the Government Accountability Office (GAO), said that, while the VA has "taken action to ensure its facilities provide timely access to medical care," it must do more. Draper said the VA has made progress since the GAO first warned in 2012 of shortcomings in its appointment scheduling and tracking system, as well as lengthy delays in patient care. But she added that the VA's data on wait times remains unreliable and appointment delays continue to be long. Read more on Military.com.
5 Years After Nationwide Scandal, VA Still Struggles to Track Wait Times
